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Our company offers only the finest products available and we make every effort to meet your high standards for quality products, reliable shipping and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately.
We guarantee that all products you buy are free of defects or you may return it immediately for a new replacement. If your item was damaged during shipment, please contact us and we will send you proper instructions on how to file a claim.
 If you are not satisfied with your item, you may return it to us within a period of 30 days. Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.
please contact us before sending the item back. Since we deal with several sources, we will need to send you proper instructions on how and where to return the item(s).
ALL RETURNS WILL REQUIRE A RMA NUMBER. A 50% RESTOCKING FEE WILL BE APPLIED IF AN ITEM IS RETURNED WITHOUT A RMA NUMBE, RMA numbers can be requested through our webside. Simply click on the CONTACT US link and REQUIRE A RMA NUMBER and please make sure to include your order number and a clear description of why you need to return the item.
When returning an item, please make sure to use all the original packaging wherein the shipment has come to you, with all accessories and owners manual. Do not write, stick or glue anything on the product package that can damage the package. You can include a separate letter to explain your returning reason with a reference to the RMA number. There will be a 50% restocking fee on non-damaged items that are returned in damaged package.
If a shipment is refused at the door or cannot be delivered for whatever reason we will deduct these fees from the refund which will be added to the normal restocking fee. There is also a 20% restocking fee on non-damaged items that are returned.
Product:
All new merchandise bought from Allelectronica.com are genuine, authentic and of consistent high quality and value.
Product descriptions: Allelectronica.com and its affiliates attempt to be as accurate as possible. However, Allelectronicacom does not warrant that product descriptions or other content of this site is accurate, complete, current, or error-free. If a product offered by www.Allelectronica.com itself is not as described, your sole remedy is to return it in unused condition.
Cancellations:
We try to ship out most orders almost as quickly as we receive them, giving us a very small window to cancel orders. If you would like to cancel your order, you can do so provided that the order has not yet entered the shipping process. If the item you want to cancel has already entered the shipping process, it cannot be canceled by you or by our customer service department. However, you can still refuse the shipment for a refund.
Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error in pricing or product information received from our suppliers or from staff error, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.
A sales tax of 7.5% will be charged to deliveries made in the state of Florida
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